What Our Customers Are Saying
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Edward Young, Bridgewater, MA
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I had repair work done on my RV and after paying for it Laura was able to find out that it was covered by warrantee and refunded my payment.
While filling my LP tanks they gave me a lesson on the two tank valve mechanism. Great parts dept and very nice people to help with my RV.Jack Shine, Orleans, MA -
I have bought two Rockwood Roo's at Rousseau's now and both experiences have honestly been a pleasure. My most recent purchase was the 2022 235S that I brought home 2 weeks ago after placing an order in 9/21. The Roo arrived on time as promised but the price had gone up which I was forewarned about. I worked closely with Dave on this and he connected me to their Roo representative who I contacted directly to express my concerns about increasing prices after an order was submitted. Bottom line, Rockwood gave a $500 discount as this was my 2nd purchase. Thank you Dave! "Mechanical" Dave did a very thorough walk through and was infinitely patient with my questions. The Roo was in perfect running order and ready to go. Please note there are 2 Dave's so you have a pretty good chance of encountering at least one of them when visiting! Everyone from the entire operation is pleasant, professional, and very helpful. If you are looking to buy a Rockwood, this is place to go, look no farther. Special shout out to Paul and hope to see you soon! Can't thank you ALL enough for making these buying experiences so much fun. :-)
Barret Clarke, DIGHTON, MASSACHUSE -
Hi All!
I had to think about how I first heard about Rousseau's and it was online. I will be submitting a testimonial as you know how great I think you all are!! Thanks for all you do Barret (Virginia)!V Barret Clarke Clarke, DIGHTON, MASSACHUSE -
Rousseau's RV provided one of the best experiences I have ever had with a service provider of any kind. I brought my travel trailer to them to get an estimate on repairing some dry rot that had developed in the base of my slide-out. They kept it over night to do a complete assessment of what was needed then called me the next day with a repair estimate that was very reasonable so I gave them the go ahead. They made the repair in a timely manner and the craftsmanship was excellent. I picked up my camper on a very stormy day with heavy rain and strong winds. When I got it home I found that water was leaking in around the slide-out that has just been removed, repaired and reinstalled. When I called to tell them what was happening, they told me to bring it back right away and they would take care of the leak. I brought it back the next day and left it for several days and was later notified that they had re-sealed everything that could possibly be leaking and that it was ready to be picked up again. I arrived and was informed by Lynn at the front desk that there would be no additional charge of the added work. Dave Rousseau reviewed the work they had done with me and it was very thorough. I tried to offer Dave some money for the additional work but he refused saying that they aim to do the job right the first time and if it isn't, they make it right. Everyone I dealt with at Rousseau's was professional, friendly and sincere. This includes Dave Rousseau himself who was very knowledgeable and helpful, Lynn and Randy at the front desk and Pete who was one of the mechanics in the shop. I encourage anyone who is in need of rv service that they take it to Rousseau's. You can't go wrong. Many thanks to Dave and his crew for all their help and good work. (By the way, I live in Sandwich and will think nothing of driving to Rousseau's in Lakeville when I have further need of their service.)
-Anonymous -
My husband and I were heading to Campers World and happened to stumble on Rousseau's RV Center and I was so happy we did. What a great staff and a great selection. Our sales rep, Paul was patient, quite accommodating and by no means a pushy salesman, as we could not decide and went into numerous trailers several times. Well we found one we loved but we decided to check out Campers World just in case. Well we saw the difference right away. We will definitely be buying our trailer from Rousseau's
Business Plus -
Great Experience. Every employee I dealt with was knowledgeable, courteous and informative. Thank you Rousseau's for all your accommodations.
Kevin D -
The absolute best RV Sales around. They all greet you with a smile and treat you like family!! We have owned many Travel trailers, towable as well as destination models and a Fifth Wheel, purchased from various RV Dealerships and this purchase of a 2020 35 ft Rockwood Travel Trailer was the smoothest best experience ever. We traveled 40 miles to this dealership, we were reluctant because of all the past experiences at local dealerships and were blown away with the professionalism and knowledge at this dealership, they all really new there products. A special thanks to our salesman Dave Lavallee, Jr and Dave Rousseau from service who went above and beyond to prep the RV by placing the custom brackets in the bunkhouse, the rail for the outdoor grill to the doorstop!!!
Deb B, Blackstone, MA -
They are the nicest family owned company I've ever encountered! Rented a superb clean trailer from them for over 7 months! They were very easy to work with my insurance company after a huge pine tree crushed my home! Special thanks to the staff and KINDNESS throughout the rental! Thank you!
-Anonymous -
Rousseau's is a family run business -from Mr Rousseau who helped me pick out accessories for my new camper -to his son Dave who made sure we had the proper ball and hitch and explained everything about our new 2019 Rockwood Ultra Lite until we were comfortable with it, to his grandson who initially showed us the campers. Thank you very much - I will recommend you to all my friends and family.
Emily Hill, Somerset, MA -
The staff is great, the work was done perfectly and professionally, I would highly recommend using Rousseau's
Kim Hannon, Lakeville, MA -
Fantastic people! I can't say enough about Dave JR in sales, "uncle dave" we called him as it took three years of tire kicking before we finally took delivery. He was great, office folks were great, Dave the technician was awesome too!!
Could not be more pleased - thanks all!!Ted Haley, Bridgewater, MA -
We recently purchased our 2nd camper here and it could not have been an easier transaction. Dave Jr was our salesman, and he was very knowledgeable. We went in to see one camper and he suggested showing us the one we ultimately bought. Our new camper was ready for pickup as promised enabling us to use it for Fall camping this season. We have also purchased various parts and accessories there over the years and were completely satisfied every time. We highly recommend Rousseaus RV for any of your camping needs.
Denise S, Middleboro, MA -
Rousseau's was recommended to us for renting a camper. They are very friendly and very helpful to a family first timer rental! They went through all of the ins and outs of the rental camper and made sure we were all set. I will definitely be renting and recommending this place to others! Pleasant experience and makes the start of our vacation a good one!
Sonja R, MA -
We bought a new Rockwood travel trailer from Rousseaus, we found their price to be very reasonable and their service outstanding! When we picked it up everything was throughly explained with no detail left unmentioned. We had two minor warranty issues that were remedied in timely fashion. Would not hesitate to recommend Rousseaus to anyone and would not purchase from any other dealer.
Kathy R, Taunton, MA -
Thank goodness for Leo and his team at Rousseaus RV Center. I recently found myself needing an emergency repair to my 16 year old Palomino pop-up camper. While preparing to pack my camper just two days before my vacation, a bearing on the winch mechanism broke and I was unable to lift the upper half of the camper. After removing the winch from the outer frame and disconnecting the lift cable from the winch, I went over to Rousseaus the following morning and showed them the issue I was having. Being just a day before my scheduled trip, I was nervous the part I felt was needed would be a special order and take weeks to arrived. Fortunately, after showing the broken part to Leo, he went and found a used winch that was from a different style camper, but ended up being exactly what I needed. I was amazed he had exactly what I needed for my camper. A piece from my broken winch was removed and installed by the mechanic at Rosseaus and within 20 minutes of first arriving I was on my way back to install the winch on my camper. The part fit perfectly and cant thank Rousseaus enough for the quick service that I was offered. Thanks again for your timely repair!
Anonymous , Plymouth, MA -
Were visiting from NC. The furnace in our motor home decided to stop working. I called Rousseaus and it was repaired the next afternoon. Appreciate the fast, friendly service.
Eric , Mebane, MC -
Rousseaus is a great place to go for a purchase. We tried competitors and it was the whole salesman really down your throats type thing. wanted all of our info before we got to see trailers, etc. David Jr responded to my email inquiry, I showed up the next day and into the trailer I went. I had my 2 kids with me, and he didnt seem to mind their excitement at all. He allowed me to take my sweet time and he answered all of my questions. Then when my husband had to contact him to go over pricing and such, he was open and honest about everything. Although he wasnt there when we got to pick up the trailer, he had left everything in order so the process went smoothly. Jim, I think it was, who did the walk through with us was very knowledgeable & went through everything as much as we needed him to. I was just as sold on the dealership as I was on the trailer. Thanks, Rousseaus for making this process quick and easy!
Brandi , Somerset, MA -
I was looking for a place to rent a camper. I chose Rousseaus because of location close to the cape. I was delighted with the entire staff and products. Thorough explanation of how the Pop UP worked and went over all details of setup and take down. I look forward to using them again and will recommend them to friends and family.
Anonymous , Belmont, MA -
Great people to do business with. No pressure from the salesperson. Very informative answered all questions and made sure our purchase proper way to go for our needs.
Marie , Mansfield, MA -
I would like to thank Leo, Barbara, Dave and everyone else involved for the experience my wife and I just had when we purchased our new Rockwood from you. We really appreciated the No Pressure Sales approach Barbara has. She certainly is one of the reasons we made our purchase at Rousseaus. Our dealings with Dave the day we picked up our camper, was one of the most knowledgable people I have ever spoken with. He took the time with me to answer all of my questions, and there were alot. He also made me feel comfortable towing my new camper. Our old camper was 21 long and the new camper was 34 long and I was quite nervous. Leo is just a great man and my wife and I loved talking to him at the show. Keep it up Leo. I have purchased a lot of accessories/parts from there in the past and they always have what I need. I was recommended by a friend and I will certainly refer everyone I know in the camping world to Rousseaus. Thank you for a wonderful experience. P.S. Our new camper is awesome!
William , East Taunton, MA -
Rousseaus service is second to none! Another RV service center had our camper for a week and could not fix a problem, one call to Rousseaus and the camper was fixed in a matter of hours, and allowed us to get our son to his motocross race on time! If given the choice, our camper will not go any place else!
Trevor , Bourne, MA -
My family purchased our first travel trailer this year. The dealer spent multiple hours with us to make sure the camper was a perfect fit for my family. I feel he went far above and beyond any dealer I have ever delt with. I would highly recomend This dealer when it come times to make a purchase.
John , New Bedford, MA -
WE LOVE OUR CONQUEST BH W/ OUTSIDE ENERTAINMENT CENTER. BARBARA IS SO GOOD AT LISTENING TO YOUR NEEDS AND HELPING YOU SELECT THE PERFECT RV. SIMPLE PROBLEMS WERE QUICKLY FIXED. VERY HAPPY WE CHOOSE ROUSSEAUS, VERY HONEST, DEPENDABLE COMPANY TO WORK WITH. THANKS, LISA AND STERLING AND ALL THE KIDS :)
LISA AND STERLING , STOUGHTON, MA -
I have bought several campers from Rousseaus RV. The knowledge and expertise of the staff, and no high pressure sales staff, made me feel comfortable. I have told friends and family and they have also purchased. My visits back to find accessories and any service needs have been a great experience. I would highly recommend shopping here, after searching for weeks I found this the best place to go and the prices are great - Bill Cullity
bill , pembroke, MA -
excellent people to do business with in sales and in service
paul mary , east dennis, MA
Purchased a old 1997 Lance Legend 880 truck camper in PA, it was in great condition but needed/wanted to have it re-sealed (caulked) Roof and all seems. Rousseau's did an amazing job on it!! Will only bring my campers to this place. 5 stars top to bottom!!